Last updated: 2026
ffiver is an online marketplace that connects buyers and freelancers for digital services. This Privacy Policy explains how we collect, use, and protect your information when you use the Platform.
We collect information that you provide directly, such as your name, email address, profile details, gig descriptions, messages, and payment-related information (processed by our payment partners). We also collect certain technical data automatically, like IP address, device information, and usage data (pages visited, actions taken) through cookies and similar technologies.
We use your information to operate and improve ffiver, including to: create and manage your account, match buyers and sellers, process payments, provide customer support, send important updates about your account or orders, and protect the Platform from fraud and abuse.
We share certain information with other users as needed to complete orders (for example, your username, profile details, and messages). We may share information with trusted service providers who help us operate ffiver (such as hosting, analytics, and payment processing), under contracts that require them to protect your data. We may also share information if required by law or to protect our rights or the safety of others.
ffiver uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how the Platform is used so we can improve it. You can control cookies through your browser settings, but disabling them may affect some features.
We keep your information for as long as your account is active or as needed to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain limited information where required by law or for legitimate business purposes.
Depending on your location, you may have rights to access, correct, or delete certain personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
If you have questions about this Privacy Policy or how we handle your data, please contact our support team via the Contact page in the app.